The awful support
First hand engagements with pro-support and Cloud support. Utterly kack experiences. The likes of Wipro et al fronting and blatantly lying when called out. The cost of premier support being stupidly high. I fear the worst is yet to come. But I’ll say this. Once you’re in the cloud there isn’t no chance in hell it’ll be easy gtfo. This is akin to outsourcing mark 3. Mark 1 being the boom, 2 the bust (think IBM) and three the boom again.