Reply to post: Re: Market research

Microsoft boasted it had rebuilt Skype 'from the ground up'. Instead, it should have buried it

IsJustabloke

Re: Market research

"The dev has to sit beside the secretary first, before any dev work commences and watch what she does"

That is *not* the dev's job, that is the job of a BA. The problem I've found (speaking as someone that has done both) is that a lot of BA's don't seem to be able to understand how a person's business process works although to be fair a lot of users don't understand how to explain what they do but a BA should be able to get the process out of the user even if the user doesn't realise they're explaining!

The dev can only dev what he's/she's been asked to via the spec.

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