Re: '34 years of development - Windows 10 is the result'
@Esme -
"@Naselus - do you not think though, that a lot of the problem with user support at work is that most companies don;t seem to want to train their users in IT at all, and just go for the 'learn which options to select and which buttons to click, that's all you need to know' route instead?"
It's because
(1) users don't always want to be trained in IT (older employees resistant to change, don't want to learn all about computers, younger employees have been using PCs since birth) and
(2) Businesses would rather be training employees how to do their job rather than how to use a PC.