Re: Geezer's blog posts
"Clueless end user who does not make use of any form of online banking out of a natural tendency to prefer face2face transactions."
The banks in our large-ish UK town have adopted machines to handle most counter transactions for retail customers - with a floor walker to show people how to use them. Any "commercial" customer's other transactions are serviced by a single teller.
Biting the hand that feeds IT
