Re: Really?
Only last week I had to deal with an HP bloke whose job it was to do a warranty replacement of a controller card on a SAN unit. Only he refused to comply with the data centre's security procedures so was requested to leave the site (and somehow, I managed to persuade him to leave the parts with me so they could be safely locked in our data centre cage). Amazingly they were able to send another techie who was happy to comply, so we did finally get that controller card replaced.
Biting the hand that feeds IT
