Reply to post: What we need is a SILENCE option

IT firms guilty of blasting customers with soul-numbing canned music


What we need is a SILENCE option

The last thing I want to hear is some grating 'music' when I'm calling the 'Service' line.

An optional SILENCE option on the menu should be provided, along with a queue announcement indicating how many people ahead of you.

Even worse are those celco's who offer music instead of ringing tones which make it hard to know if you are actually ringing the number you dialled.

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