Reply to post: Re: er - call holding in *2017*

IT firms guilty of blasting customers with soul-numbing canned music


Re: er - call holding in *2017*

@JimmyPage: "given the technology to implement a call-back-on-busy system must be ... oooo 20 years old what kind of neolithic outfits are requiring their customers to hold ?"

What kind of business is going to call customers back at their own expense, especially when they can get the customers to call a premium number?

Might as well throw money down the toilet...

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