Re: Cloud just means...
"Having worked with Cloud products for near 10 years now, I can say that in general they are much more reliable and lower cost than an on prem equivalent".
Perhaps in general but NOT for us. Since moving to Office365 last year (not my idea) we have had multiple DAILY problems. Users are requested to sign in over and over, random "the network cannot be accessed, try again later", endless connection issues like this. Simple things don't work, like clicking a PDF attachment and it opens with your PDF viewer. When the wheels fall off, we can do nothing but wait for Microsoft to figure it out. It's a crap experience for my users, who don't trust it.
Previously we ran it all from here and it worked brilliantly, daily, for years. When it broke, we fixed it quick and back in business. Properly maintained, on-premises kicks the crap out of clown, sorry, cloud offerings.