Reply to post: Re: Smoke and Mirrors

Virgin Media scales back Project Lightning target in first quarter results

Anonymous Coward
Anonymous Coward

Re: Smoke and Mirrors

If you put the screws on VM, they will improve your speed and charge you about the same, but it usually takes a written letter to motivate them and then when you speak to them, tell them you should not be paying for an inferior service at a superior price - that's when they start DOING something.

But you have to keep the screws on them.

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