Re: So? - Addendum
Hmm, OK, so it's been six months since I last kicked Linux's (Ubuntu) tyres, and yes it's now a perfectly capable, attractive, and easy to use OS ... but I'm a software developer/former Netware & BSD network admin with 25 years of experience. You will only have a quiet life installing Linux for your friends and family if all they want to do is surf the web, listen to music, watch YouTube and create the odd Libre Office document. They will be ringing your support line the second they try and plug in that dodgy eBay Chinese webcam/shinynewdevice. It is not ready for the mainstream.