Bad PR move?
"The firing of the customer was never about the Amazon review, just wanted to distance from the toxic individual ASAP," a rep said in a forum posting. "Admittedly not a slickest PR move on my part. Note taken."
How can this be dismissed as a "bad PR move"? It's insane. The implication is that the company was only completely and utterly wrong to do this because of its PR effects.
Implying, in turn, that if they messed about with customers' stuff _but without it becoming known_, that would be absolutely fine.
Come friendly Vogons, and nuke us from orbit...
(I know that sentence is an ugly bastard offpsring of three parents)
Biting the hand that feeds IT
