Re: It's right in the EULA...
"how did this cause the plaintiff to need to buy a new computer" how about because changing the data storage removes any possibility of ever recovering the missing data.
Geeksquad atleast are going to be aware that changing a drive where the users is going to be seeking damages would expose them to mitigation as well.
Anyone working in data recovery knows not to the change the original if you want to avoid going to court.
If the machine was provided without an OS image then it isn't as simple as throwing a new drive and and reinstalling. My experience is that home users never create the recovery set until they have a problem so it is more than possible that to get a windows 7 machine by this time she needed to buy a "new" machine with the OS
Biting the hand that feeds IT
