Re: He'll Go Far
"Helpful young fellow. Too much trouble/money to just swap out a keyboard?"
Maybe it was a long enough ago that keyboards were still expensive and accessible enough to be repairable and he was leaving the user with the self-inflicted damage which s/he should have been aware of to then log as a new call when s/he realised what was happening when typing in a document. Back then it was often a disciplinary offence to eat or drink at or near your computer. More recent experience, especially with some expensive laptop repairs tells me it still should be!