Re: Google needs human customers
"With no real customers, they don't have a good option to start charging for services at an individual level. It's not how they gained their user base."
I think it's more a case where they couldn't charge a comparable rate compared to what they already get from the ad revenues. Kinda like how cable channels (which are PAID for; ask the cable companies) still post ads everywhere. It's the only way to keep the cable companies from balking at the actual costs to operate.