Lesson teaching perhaps
It might seem extortionate at $80 but considering the time in doing the checks, cost of delivery via courier, etc. it isn't as unreasonable as it sounds. Let's be honest, you are more likely to take care of the password or complete the registration details if you know you are going to be charged that much for a reset.
Don't forget if you have registered an email address the reset is done free of charge.
3 points do spring to mind though:
1) If you pay for the reset they could offer a discount for sending it to an email address, as there are no courier costs
2) You should be able to change the password to one you would remember, then you aren't as likely to forget it if you lose the device you have it stored on, albeit not a guaranteed solution
3) Use a password manager which works across multiple devices, or store a copy of the file on multiple devices. Discounting the risk of the password manager being hacked would you store your passwords on a single small portable device which is open to breaking down, being dropped and damaged, lost, stolen..... as the single source for these passwords?
Biting the hand that feeds IT
