Re: its not rocket science chaps...
"the sale of goods act (amongst others) gives you a lot of legal protection, and also enables you to sue the manufacturer should you need to. "
Really?
Putting aside the fact that the SoGA is generally viewed as more applicable to consumer than business-to-business transactions, and the fact that most individuals don't buy Windows/Office/etc (they get their MSware bundled by MS-dependent system builders, who will claim to accept no responsibility for the bundled software), that doesn't leave much does it really?
And among what it does leave, how many successful lawsuits have there been?
Meanwhile, how many lawsuits has MS faced (and lost), e.g. wrt to its anti-competitive behaviour?