Reply to post: Legalized Extortion

Ditching your call centre for an app? Be careful not to get SAP-slapped

a_yank_lurker Silver badge

Legalized Extortion

The convoluted nature of commercial software licenses makes this type of extortion legal. While an open source application would keep one out this racket it takes more understanding of the real financial risks than a PHB or MBA is capable of. The technical risk is about the same: a system that does not work well and is despised by the users. With open source code this can be mitigated because you can modify the code. The financial risk is bit trickier. Initially open source may be slightly more risky because company money is being directly spent on development. But the long term risk is less, no audits and full control of the project with the support costs being much more predictable (x staff at y salary per year vs the audit found you owned not just a but b, c, and d also)

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