Re: This will show up the good vendors vs the bad ones.
> Personally sick of companies that take the sweep it under the carpet and hope nobody notices.
Recently had this with a camera. A Fuji randomly shutting down. Reading various forums suggested it was a common issue and that the lens (built-in) was the cause. After a struggle contacting Fuji UK, they said there was no problem with the camera or the lens, but to send it back. They replaced the lens, which resolved the issue. Which, of course, didn't exist.
Why do corporates not take the high ground of admitting clearly to a problem and then resolving it? There's far more to gain and much less to lose that way.
Biting the hand that feeds IT
