Re: Interesting development
I contacted BT and asked them to transfer our number to the new address
Had sort of the opposite of that once when we moved house. The person buying our house contacted BT about a fortnight before the moving date to arrange to take over the line, and within a few hours of that phone call, we were cut off, just when we needed the phone the most. It wasn't that they just changed the number - could have been seen as a simple scheduling error - they actually cut us off.
No amount of ranting and raging to BT would get them to reinstate us, so we spent a fortnight calling people on our mobiles, and making sure they had the mobile numbers as first (and only) point of contact. We were offered one month rental for free as compensation and a complaint to the ombudsman resulted in (effectively) a "meh, take it or leave it".
Three days after the phone line was cut off, our ADSL service terminated too because (according to our ISP) they couldn't provide a service on a disconnected phone line. Email was via our ISP in those days, so no email for a fortnight either.
New house, new phone provider, new ISP. A fortnight of lost emails, and an extra line to add to our "we've moved" cards.
M.
Biting the hand that feeds IT
