Re: What are customers moaning about?
"You also need someone to repair that 400m of cable to your house if it gets broken or damaged."
So for only £18 a month, or £216 per year, someone will fix their own property if it's damaged by themselves, or some third party?
Assuming damage happens on average every 10 years, that's just £2160 to get someone else's property fixed!
What a great deal!
And, of course, in reality most of the time it's BT's own people that have screwed up the line.
BT sure know how to milk those 40 year old copper wires.