Reply to post: Re: Cable?

Customer: BT admitted it had 'mis-sold' me fibre broadband

Anonymous Coward
Anonymous Coward

Re: Cable?

> As for how it happened, it's more than likely the records for which cabinet that particular phone line go to were wrong and some other cabinet nearby is FTTC enabled.

Switches are able to report back their exact configuration (port #, usage metrics, etc), so there really isn't an excuse for BT not having (and providing to ISP customers) always-correct information.

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