Reply to post: What a surprise.

Customer: BT admitted it had 'mis-sold' me fibre broadband

the hawk

What a surprise.

Friend of mine was promised 80Mbps on the website, only to get 2Mbps upon install. Turned out that BT's systems thought his address was right next to the cabinet, when it was actually about 2 miles away (rural broadband, it's a real treat). Doesn't surprise me that they hold other incorrect information, sadly.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

SUBSCRIBE TO OUR WEEKLY TECH NEWSLETTER

Biting the hand that feeds IT © 1998–2019