Re: What are customers moaning about?
I need the 400m of loop that goes down the road to the green cab at the bottom of the street. I don't need the pair that meanders from there back to the exchange. I don't need an allocation of a phone number and the billing thereof, nor the paper thin directory that drops through my door (rarely). Now that won't represent the full amount of the "line rental" but they could knock a few quid off it.