Reply to post: Magic hands

Support chap's Sonic Screwdriver fixes PC as user fumes in disbelief

M E H

Magic hands

A former employer had taken on a tech refresh and outsource contract at a government funded "charity".

Part of the tech refresh involved supplying Dell 15" LCD monitors, which were quite a novelty at the time.

Randomly users would come in in the morning to find that their monitors weren't working. Cue irate phone calls to the Hell Desk about the shoddy kit we had supplied.

As desktop support we would go to the users' desks and wail, "work, work, WORK", while waving our hands around the bezel of the monitor. At which point the monitors would spring to life.

We kept this up for a few weeks until the users twigged that there was a physical switch on the right hand side of the monitors as well as a soft switch on the front. The cleaners would accidentally turn off the switch and we were just turning them on again.

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