Re: ,So there's an online fix for not being able to get online?
I don't have Windows 10 but I know people who do. Now I am very lucky in that I have a friend whose son manages a computer repair shop so if I get stuck I can always pick his brains or if I can't be bothered I pay him to do the work. As you say most people wouldn't know where to start so how about you & others on here writing a more detailed explanation on how to solve the problem I sure El Reg wouldn't mind. Then people like me who have no where near your knowledge but are few steps ahead of the masses could help those who haven't got a clue.