Re: ,So there's an online fix for not being able to get online?
Couldn't agree more, this is worst half-assed fix description ever.
I've been supporting my elderly father with his windows 10 machine (actually a nice bit of kit, large keyboard for his slightly less agile fingers and a lovely bright clear screen but jesus what a god awful OS) for 18 months now and it's been a total shitefest. As someone who is significantly housebound, Skype is great for him to stay in touch yet 4 times I've now had to remote access the machine to fix it due to whatever the fuck microsoft is doing to a once stable platform. Another update screwed the video driver which was a PITA to fix cause it messed with the remote desktop view too... but in about 3h I got him to execute the right sequence to patch the driver. There was the browser patch that cleared all his cookies... cheers for that, luckilly I kept a text file laying around with everything in it, but still he has to remember and re-type everything. Now this crap. How the fuck am I supposed to remotely fix his machine when it won't connect to the internet??? Sure I'll see him on boxing day when I fly up to see him, but still, now he'll miss seeing the grandkids on Christmas day and his social isolation will be compounded. Either that or I have to pay one of the crappy service places a stupid sum to do microsofts bidding.
Seriously, fuck you microsoft if this is what you do to your customers.