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Sysadmin told to spend 20+ hours changing user names, for no reason

Terry 6 Silver badge

Also need to factor in time for informing current users of new user names and taking support calls for, if I've read this right, dealing with the calls and conflicts now that middle initials are not used and certain common combinations of initials are shared by multiple staff. And also for users who never type in their username then find that the one that magically appears in the username field has stopped working.

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