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Sysadmin told to spend 20+ hours changing user names, for no reason

Antron Argaiv Silver badge
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I agree that he should get confirmation, in writing, that the 2IC is ordering this change and accepts that:

Absolutely. 2IC wants this, 2IC needs to take ownership of the consequences, including costs and Harold's time.

The clever BOFH makes sure that the consequences of Management actions fall where they should.

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