Reply to post:

User needed 40-minute lesson in turning it off and turning it on again

kain preacher Silver badge

I had to wait for her to hang up. You hang up on a customer and you get fired.

She refused to accept that the physical line had to be repaired as I saw that she called in 3 more times that day. You get a little nasty note when you get a repeat call with in a week.

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