Re: Can you hold down the power button
@AndyS : sacking her for being a "dingbat" ? I have met many people that are great at what they do but go in idiot mode if any buttons are involved.
And apart from that, she thanked him for his efforts. Being on the call, I might have cursed, but after a polite "thanks for helping me out" all that remains is a story for the colleagues. No grudge to be held (unless it happens frequently). I've had far worse calls than that when I was in the trencges.