Reply to post: Double-click

User needed 40-minute lesson in turning it off and turning it on again



I once had a conversation with what seemed to be a reasonably savvy lady in a Doctor's surgery. She had rung to ask a question about the icons on her desktop. I narrowed down the problem to someone before her having set up Windows to respond to one click rather than the standard two.

I told her to try double-clicking the icon. It took her a while to work out what I meant. She had been told, when she started working there, that one had to "left-press" on the icon - double clicking was meaningless to her.

That's when I learnt to speak in single syllable words to users - bless 'em!

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