Reply to post:

Smart meter benefits even crappier than originally thought

Anonymous Coward
Anonymous Coward

> the engineer demanded the wifi password during the install, again mother has no idea why - no explanation offered and no documentation left with her for me to go over after the fact.

Least case scenario is that he wanted to stream Spotify or whatever while working. Worst case scenario is that he has a sideline selling compromised routers to people who will drain your mother's bank account.

Next steps for you:

1) Change the router password immediately. (And re-flash it back to factory ROM if possible and you're really paranoid).

2) Make a written statement to the police saying that you think a crime may have been committed

3) Make a written complaint to the energy supplier (address it to the CEO), copying Ofgem.

4) Optional - copy your MP as well - they need to be aware of this kind of shit arising from their decisions

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