Re: "after being dropped multiple times on a hard surface"
the repaies might be a money spinner in the USA but not in the EU (until we leave that is and 'free' warranty periods suddenly revert to 30 days but that is another story. No doubt the likes of PC world will be back selling those extended warranties again that cost as much as the device itself ). The rules here are different.
A friend of mine recently got her 2012 MacBook repaired (Display port went U/S) for free.
That ain't so bad is it?