Re: Wasn't clear to begin with
Your wrong email problem would be improved if someone had come up with a standard naming policy. My wife receives email intended for some high up in the NHS. Only difference in the address is the '.' between first and last name.
This stuff was sorted 15 years ago, shouldn't happen any more.
Few subdomains would help too - everyone, even external users, are on the same nhs.net.
Biting the hand that feeds IT
