Re: Not just the users though
Lotaresco, if you havent even seen the bounce message I'd say theres a 99% chance your customer has got the address wrong.
Like in the article.
See also "This Fax machine is broken" not once - you hear me NOT ONCE has the fax machine ever been broken , its always been dialled wrong number , been given wrong number , reciepient hasnt turned machine on , reciepeient has changed number , phone bill not paid, etc etc etc
All stuuf that can easily be tested by ringing your intended faxee from your mobile to see if their machine is awake
which is what i do first off.
well second off, first i ring client to get the number they are trying to fax,
BECAUSE IT DIDNT OCCUR TO THE FUCKING HELPDESK TO ASK THAT!!!!!despite being asked countless time to gahter that info. let alone diagnose it.
Biting the hand that feeds IT
