I don't buy Samsung
Personal experience has led to me not buying their equipment for a while now. I have had several of their monitors which were excellent; at the time they offered a zero dead pixel guarantee. One of them is 12 years old and still works well.
The rot started to set in when we bought two different Samsung mobile phones (before Android). The first one failed within a year and was replaced by the supplier with a later model which generally ran hot. The second one worked until we got rid of it, but the battery life was short, and the operating system was terrible - Three menu levels down to get the screen to dial in the number of someone who was not in the contacts list.
Four years ago our friends had a new fitted kitchen. They bought a Samsung oven and an induction hob. The oven required 3 visits from an service engineer, but the hob only required one in the first few months after it stopped working completely. After threatening legal action they had both appliances replaced by Samsung. A few weeks later they had an unexpected delivery of a Samsung point-and-shoot digital camera, with a nice letter of apology about the cooker, explaining that the camera was a gift to help compensate them for their inconvenience - The camera stopped working 3 months later.
Biting the hand that feeds IT
