"The fact is, Windows is far easier to use for non technical people."
So... Far easier to use for non technical people that are are tech savvy enough to hunt down and install all the programs that return functionality that MS obscures and even over rides.
Those "non technical people"?
" Disabled all the phone home stuff using one of several specially designed tools that do it for you at the click of a button."
So even you admit it's not fit for purpose without third party software altering it's behaviour.
Sounds perfect for "non technical people".