Reply to post: doesn't affect all JL finance sites, apparently

First World Problems: John Lewis clients forced to re-register after website 'upgrade'


doesn't affect all JL finance sites, apparently

Just had a short chat with a very nice man (of course) on the JL website - apparently I won't have to re-register to access my JL auto insurance account. On the other hand, I couldn't actually log in, either, but for the moment I am prepared to put that down to over-stressed servers; like another commenter above, I have my credentials written down and kept in a safe place, so I am pretty sure the site is just a bit confused when it says it doesn't recognise me. We'll see . . . pxd

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