Total Bollocks
We deeply regret these system and process failures. We are completely focused on serving our customers: everyone who works for us is expected to do their utmost to meet our customers' needs, day after day, and act quickly and efficiently if something goes wrong.
"We deeply regret not getting away with it" would have been shorter, snappier, and a lot more accurate.
Can I suggest that El Reg runs an annual competition for the least credible management statement following some corporate blunder?
Biting the hand that feeds IT
