Re: Capt. Hindsight
"As long as you are happy to pay manufacturer to have support team that will be resetting these passwords 24/7. Are you ?"
The user sets those. The default password is on the label. You reset it to get that and you then have to set a new password before you can get it online.
You, the user, lost the label? Sorry, can't help you, we don't have a record of it.* You'll have to buy a new one. Please look after that better.
* That prevents anyone ringing up trying to get the default password if it transpires the pile of crap device can be reset remotely.