Reply to post: Re: People have been saying this would happen for years

Four reasons Pixel turns flagship Android mobe makers into roadkill

Law

Re: People have been saying this would happen for years

"By and large Samsung has handled the SNAFU in an exemplary manner and is moving on to the next product"

I was very surprised and impressed with how quickly they admitted the problem and issued a recall.

I think years of manufacturers claiming user error, holding it wrong, in the wrong pocket, or just "imagining it" has conditioned us to expect a battle with them if something does go wrong. Certainly having to fight them to be taken serious on a common issue has been my experience with Sony, Google (Nexus issues) and OnePlus in the recent past.

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