Re: Same bugs, but the computer is no longer yours to fix
which translates to the enterprise being driven by S&M (*Sales & Marketing)
Expectation management dominates the customer experience.
This is partly as a result of the move into the mainstream mass market - but it gets to be self defeating when coders and interface architects try to cater for users who couldn't run a bath unsupervised.
There's an adage "Never try to teach a pig to sing. It wastes your time and annoys the pig."
Phones and laptops are increasingly consumer devices and with the rise of "AI" they are going to get even more obfuscated / dumbed down- leaving the demanding user little choice but to replace the OS as supplied with something that is usable for the tasks they need to perform....
Biting the hand that feeds IT
