Reply to post: Re: has there been any news on WHY they catch fire?

'My REPLACEMENT Samsung Galaxy Note 7 blew up on plane'

Anonymous Coward
Anonymous Coward

Re: has there been any news on WHY they catch fire?

This has been covered by the news already. The batteries made by Samsung SDI were the problem in the original Note 7s, because the "squeezing" process they did on them to try to maximize the power per volume to fit in the chassis was in some cases placing the positive and negative too close together / penetrating the insulating layer between them. As one wise guy suggested, maybe they should have removed the 3.5mm jack to make room for a bigger battery instead:)

As for this latest incident, they said they would be using batteries from a Chinese supplier that had supplied the batteries for the Note 7s sold in China for replacements, which had no exhibited this problem. So either that's wrong, this is a new problem, or this was just a case of very very very bad luck for Samsung.

Given the reports from some customers that their replacement Note 7s are overheating and draining the battery very quickly, I tend to think this isn't bad luck but they have another PR disaster on their hands. One person claimed to be on his 4th Note 7, having replaced his original (which he said was trouble free) and having the overheating problem with all three of his replacement Note 7s. Even someone as loyal as him will give up on Samsung at some point. Google had good timing with the Pixel introduction (I'll bet they did some last minute checking of the batteries they are using to be extra sure before they went on sale!)

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