Re: This is a much smaller update than going from Windows 7 to Windows 10
There is a big difference with the way Apple and Slurp approach customers. Apple tries to foster retail customer loyalty with a fair degree of success. Slurp tends to treat retail customers as morons who have no clue why they even have a computer. Slurp's treatment of retail customers risks serious alienation of them. Retail customers are often also corporate users and angry customers will make their opinions known were it hurts - sales.