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User couldn't open documents or turn on PC, still asked for reference as IT expert

Pompous Git Silver badge

At this point, I remind her, that 99% of the time [rebooting] fixes the issue...

But we've all been there haven't we?

Remind me again, how long has it been since Outlook 97 was released? Mrs Git still has to ask. Mind you, since the Gitling gave her his old Macbook running Win7 she has only needed to once.

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