Reply to post: Re: My error was assuming other commentors would know

User couldn't open documents or turn on PC, still asked for reference as IT expert

Anonymous Coward
Anonymous Coward

Re: My error was assuming other commentors would know

you know what grinds my gears? and this wont be popular.

Technical people who have not spent a long enough time in a user facing situation, due to rising meteorically through the ranks , and now have incredibly unsympathetic and condescending attitude to users from up in their ivory towers where they do "important things" - at a seemingly geologically slow speed whilst us grunts on the ground are taking a shitstorm of fire from all directions while waiting for our lords and betters to hit a few buttons to resolve the situation.

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