Reply to post: Plugs....

User couldn't open documents or turn on PC, still asked for reference as IT expert

John 110


I knew an IT lady who didn't like to embarrass people, soft-hearted soul that she was. When phoned with an obvious "it's not powered on" problem, she would explain that they've had a batch of faulty 3-pin plugs, and can the user check the serial number on the one they have. Miraculously, the problem cleared itself!

We had one user who managed to consistently plug in the "printer end" usb plug 90 degrees wrong. It doesn't help of course that device manufacturers can't seem to agree what way up the sockets go...

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