I stopped buying HP printers years ago
When I opened the front tray to change the ink cartridge on one for the first time and a load of springs fell out.
I'm pretty sure that wasn't meant to happen as the printer stopped working after that. It was only two months old, as well.
(Before you ask, I did get a refund thanks, and instead bought a Canon MFC which was built like a tank and lasted five or six years with no problems whatsoever. It probably still works - my ex has it now.)