Reply to post: Re: Still not enough to filter out incompetent ISPs...

End all the 'up to' broadband speed bull. Release proper data – LGA

Doctor Syntax Silver badge

Re: Still not enough to filter out incompetent ISPs...

Now we're getting to the stuff that matters. Bandwidth to the ISP is one thing. What the ISP does with that is another. Traffic-shaping, for instance. When my old ISP fell into the clutches of TT they traffic-shaped Usenet out of existence for part of the day. And the first rate customer service had been wiped out by a previous owner - I still don't know whether it was run by a chatbot or humans that had failed the Turing test.

These are things which are under the control of ISPs and going to be experienced uniformly by all of the ISP's customers.

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