Re: Sounds all to familiar
A while back, I was involved in testing Open Office. This was running the programme and seeing what was wrong with the interface etc. It was sometimes reporting things as silly as a missing full stop in a dialogue box.
I came across someone in the USA who was about to report that it was defaulting to "non-existent or imaginary" paper sizes and units of measure, They did indeed exist and were not imaginary, Yes, the paper sizes were things like A4 and the units of measure were mm...
There is a difference between ignorance, which can be excusable, and planned ignorance which is not.